Fully Managed IT Services
Proactive IT. Zero Guesswork.
Modern businesses can’t afford to wait for things to break. Traditional break/fix IT results in unpredictable downtime and surprise bills. Our Fully Managed IT acts as your outsourced IT department, working behind the scenes to secure your data and keep your team productive.
Rapid, Local Helpdesk
When your employees run into a technical wall, our Tacoma based team is ready. With guaranteed response times ranging from 24 hours down to priority 1-hour queues, we get your staff back to work fast.
Enterprise-Grade Cybersecurity
We deploy advanced Endpoint Detection and Response (EDR) and offer 24x7 SOC (Security Operations Center) monitoring to actively hunt and neutralize threats before they impact your business.
Lifecyle & Patch Management
We handle the invisible heavy lifting. From automated software patching and cloud backup verification to vendor management and hardware lifecycles, we ensure your tech stack is always optimized.
Managed Network Infrastructure
The Unified Ecosystem:
Enterprise Power, No Licensing Fees
Your network is the central nervous system of your business. We specialize in designing, deploying, and managing the entire Ubiquiti UniFi hardware ecosystem. Because UniFi does not charge ongoing software licensing or subscription fees for their hardware, 100% of your investment goes directly into robust, high-performance infrastructure.
Wired & Wireless Networks
Seamless, high-density Wi-Fi coverage and secure multi-gigabit routing and switching to eliminate bottlenecks.
Physical Security & Access
High-definition NVR camera systems and smart-door access control hubs that integrate flawlessly with your network.
Environment & Communications
Crystal-clear VoIP phone systems, uninterruptible power supplies (UPS), and environmental sensors for your critical server closets.
Digital Signage & Kiosks
We deploy interactive UniFi Connect to modernize your customer experience, replacing outdated kiosks, display boards, and meeting room schedulers.
Co-Managed & On-Demand Solutions
Flexible Support On Your Terms
Not every business fits neatly into a standard Managed IT box. Whether you already have an internal IT manager who needs backup, or you just need an expert for a complex one-off project, our team is equipped to bridge the gap.
Co-Managed IT for Internal Teams
Partner with us to supercharge your existing IT staff. We provide the enterprise-grade remote monitoring tools, ticketing systems, and 24x7 SOC layer. Let your internal team handle the daily desk-side support while we manage the complex backend infrastructure, handle after-hours alerts, and tackle Tier-3 escalations.
On-Demand Projects & Consulting
Need immediate, expert help without a monthly contract? We offer ad-hoc support billed at a transparent $150/hour (with a 2-hour minimum). From office network wiring drops and server migrations to emergency break/fix recovery and high-level vCIO consulting, our Tacoma experts are ready to deploy.
The Onboarding Process
Switching IT providers, or hiring one for the first time, can feel daunting. We completely eliminate the friction with a proven, structured onboarding process. From day one, our goal is to stabilize your network so you never experience a gap in support.
Step 1: Discovery & Audit
We start by listening. Then, we map your entire network, catalog your hardware lifecycles, and run deep security audits to identify immediate vulnerabilities or performance bottlenecks. We document everything so there is no guesswork.
Step 2: Stabilization & Deployment
Next, we secure the perimeter. We deploy our advanced monitoring agents, establish verified cloud backups, patch outdated software, and install any necessary UniFi hardware upgrades to bring your environment up to our exacting standards.
Step 3: Proactive Management
Once stabilized, we shift into the background. You immediately gain 24/7 monitoring, rapid local helpdesk support, and ongoing lifecycle management. We don't just fix things; we hold regular strategy reviews to ensure your tech scales with your business.